Promises and Expectations

We promise to:

• Treat you as an individual with respect and understanding
• Listen and respond promptly, sympathetically and constructively to all comments
• Offer the latest techniques using high quality materials under stringent cross-infection control
• Be mindful of the need for confidentiality
• Try our very best to keep to time
• Continually strive to acquire new knowledge, skills and technology

We ask you to:

• Follow our advice to care for your smile
• Please give at least 48 hours notice if you need to cancel or rearrange an appointment, in order to avoid a charge
• Attend review and maintenance appointments as advised
• Pay for treatments when requested. We accept cash, cheques, debit and credit cards. Finance options are also available
• Talk to us, let us know what you think about what we do: right and wrong
• Kindly recommend us to your family, friends and colleagues. We would be delighted to welcome them.